Frequently Asked Questions
Technical And Project Related Questions
What is the MOQ of your company?
The minimum quantity in SG Prototype is 1 pcs.Wy prototyping? Test design,show your work or an tradeshow,we know it,and customized sample is important.
What kind of 3d files would you need?
STP/IGS/X-T are available for CNC Machining.STL format is OK for 3D Printing.Our engineer also will do our best to help to get the suitable format for prototyping drawing.
Can you keep confidential about my 3d files?
Yes, please don't worry about that. We all know a design concept is vital important for a designer.NDAs can be signed in SG Prototype and we are responsible for that.
How long do you need for making my parts?
It will mainly depends on the quantity you need and processing way you prefer.We have always been dedicated to providing our clients with a rapid prototyping service.Generally speaking,3-5 days is OK.
Pricing And Shipping Related Questions
How will you ship the prototype to me?
We will make a best plan to ship the prototype as per its size and material.FedEx,UPS,DHL,TNT, Aramex,EMS & SF express are available,and forwarder is acceptable as customers wants.
How can I pay you?
We accept T/T,Paypal,Western Union and Moneygram.We'd depends on the bank charge to suggest to use the most suitable way.
Company Related Questions
Are you a manufacturer or trading company?
We are a professional prototype maker located in Shenzhen,which our boss has been working on prototpying industry for 12 years.We have our own CNC Machining Centers,which can process plastic as well as metal parts.If you like,it's our pleasure to invite you to visit our factory.
Also our team provide sourcing service for each customers for their mass production work and help get into the market.
Why choose SG Prototype?
In prototyping industry,it's most important to protect clients' design ideas
2,Strict quality requirements.
QC department will check each parts again before shipping out.
Our boss and technicians have more than 12 years experience in rapid prototyping industry.
Advanced technology and machines provide support.
4，A professional team
We value communication with customers. All RP project managers are qualified English speaking engineers.
We can get involved in the earliest steps in the product development cycle right through to mass production.